Apprenticeship – Parts Advisor – Buckingham Ford

Buckingham, Buckinghamshire

Apprentices will be working alongside fully qualified parts advisors to be fully trained in sourcing and supplying parts for Light Vehicle. You will work towards a Level 2 Customer Service Practitioner apprenticeship standard.

As this role offers a varied workload the Apprentice will develop skills in a number of areas, including:

  • Safe storage of parts
  • Handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts
  • Monitoring and solving customer problems/enquiries and processing of customer orders

The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme – ECAT.

A Parts Advisor Apprentice will support the dealership, improve sales and provide excellent customer service.