Performance Insights Manager

Reading, Berkshire

Heard of us?

We’re an award-winning bank; backing people to fulfil life’s hopes and dreams.

Now is your chance…

Asset Finance is recognized as a leader in our industry, partnering with Brokers to help their customers to finance the assets they need to grow. Our vision is to help support the ambition of British SMEs and mid-corporates by enabling them to seek and seize business opportunities.

Our financing solutions include Leasing, Hire Purchase, and Loan facilities which we take to market through over 300 Brokers, and these products provide a flexible way to spread the cost of an asset acquisition over its economic life. In doing so we fund assets of all shapes and sizes (over 300 different asset types), and today we are very proud to originate over £1bn of new business annually.

The role of Performance Insights Manager is really important to us.

When the time is right, we would love to welcome you to our Reading office. In the meantime you will be based remotely. You’ll be made to feel part of your new team by your Line Manager, Head of Strategic Initiatives, and colleagues through regular contact and virtual interaction.

What would your day look like?

· Analyse opportunities and threats in cross functional Asset Finance (AF) performance data.

· Pro-actively provide AF performance management insights on emerging trends for AF SLT and front-line BDMs, e.g. across logical segments such as broker performance, segmentation, asset classes, pricing and channel.

· Focus AF performance management on end to end broker performance to drive prioritised improvements in net returns.

  • Support broker oversight with a data model that provides clear regulatory management analysis across the broker population that analyses and provides required assurance on broker conduct and behaviours.

· Support sales teams (external, internal and sales support) with insights on their broker’s performance to support focussed improvements.

· Build tools (using Tableau, Excel and other systems) that dynamically track, identify and alert the business to a broker’s service experience that allows for pro-active more real time management of issues

· Provide capacity to AF SLT to better meet Group reporting requirements.

· Own, maintain and evolve existing AF management information built in Tableau.

  • Work closely with Data Science team to ensure group wide consistency of approach and be an advocate for continued improvements in data utilisation to support the drive to be nimble, lean and strong

What do we expect of you?

· Confident, pro-active, self-starter, with exceptional presentational skills and a proven ability to positively influence and persuade across all levels.

· Proven expert level developer in optimal MI data structures, Tableau and Excel

· High level of customer focus and commerciality, particularly in creative problem solving.

· Demonstrable experience in identifying, delivering and analyzing commercial management information.

· Excellent communication skills (written, verbal and presentation).

· Collaborative in approach, able to build strong relationships across diverse stakeholder groups.

· Strong analytical approach, with a track record of developing solutions, whilst being able to analyse and confidently challenge data/explanations to ensure the integrity and robustness of information.

· Enthusiastic, motivated, resilient and adaptable with the ability to work flexibly in a changing environment.

· Excellent leadership skills and behaviours and a clear ability to use these to create and deliver through highly engaged high performing teams.

· Experienced team player – able to listen and contribute in equal measure and engage with and encourage a wide range of opinions.

What can you expect of us?

  • A friendly and flexible culture, synonymous with our proposition to our customers.
  • A growing organisation that defines itself as being nimble, lean and strong.
  • A drive for continuous improvement, which you will be empowered to get behind from day one.
  • A communicative, accessible and approachable ExCo.

And of course, you will be compensated competitively, with a good range of core benefits and bonus potential.

Still Curious?

Aldermore Group was formed by bringing together two very successful businesses, Aldermore Bank and MotoNovo Finance, under the First Rand umbrella. Whilst our parent company operates internationally from their HQ in South Africa, we are a UK-based financial services specialist that supports our customers across a range of products and services. Underpinned by our strategic blueprint, "backing people to fulfil life’s hopes and dreams", we thrive upon saying "yes" to our customers. We respect the ingenuity of entrepreneurs and their startups; we give first-timers a leg-up onto the property ladder; and we open up the lending market to many. This is where you come in. We are on a journey. A journey defined by a destination; to deliver on our purpose over the course of the next 3 to 5 years.Join us today and we will make the same promises to you as an employee, as we do to each of our customers. We value your differences; welcoming applications from all sections of society. We continue to build an inclusive, empathetic and creative environment; where your views and contributions will inspire new ways of thinking.


Aldermore is an equal opportunities employer.

We do not accept speculative agency CVs. Any CV received by Aldermore will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by HR.