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Facilities Management Diploma – CPD Accredited


Facilities Management Diploma – CPD Accredited This comprehensive course on Facilities Management is a great choice for those individuals who have an interest in the field of facilities; either as an existing professional in the sector or with a desire to enter the industry and looking to master the key skills that they need to embark upon a rewarding and successful career as a Facilities Manager. Divided into ten thought-provoking and interactive modules, this course delivers all of the skills, knowledge and information that you need to kick start your learning and become an effective and highly skilled Facilities Manager. Existing Facilities Managers can use this course to reinforce and consolidate their current knowledge and to gain more specialist knowledge in other niche areas that they may not have had direct exposure to. Those without any formal experience in facilities management will benefit from the all-encompassing scope of the course and practical application that the course offers. ** When purchasing this course you will be eligible to apply for the XO Student Discount Card!! You can save on brands such as New Look, Disney, ASOS, Hotels, Miss Selfridge , Domino’s and many more.**

SKU: 193273 Category:


Management_Facilities management


What you will learn

This course covers these key areas in detail, plus much more:

  • An introduction to the management discipline of facilities management, including its operational and strategic importance in an organisation
  • They key skills needed to become a successful Facilities Manager and how to progress your career in the field
  • Tried and tested methods of managing and utilising space, including space efficiency sourcing new premises and managing moves of premises
  • The management of workplace services, including heating and lighting, security, catering, cleaning, repairs and maintenance, IT systems, workplace furniture, parking and waste disposal
  • Effective methods of managing people including employees, contractors and suppliers and your legal responsibilities towards these parties
  • Procurement and vendor management within facilities, including dealing with suppliers, the importance of effective negotiation and different types of leases of premises
  • Health and safety at work, including risk assessments and risk mitigation, fire safety and first aid
  • How to maintain quality control in facilities management, including the utilisation of effective maintenance strategies and common types of maintenance arrangements
  • The parallels between project management and facilities management and how to successfully structure a facilities project
  • Dealing with cost management and ways to reduce costs throughout the organisation, plus how to work with common financial documents such as budgets, balance sheets and asset registers

If you are seriously considering a career in facilities management, this course is the ideal starting point for you. It is also particularly useful for those with some previous experience in the field where they can apply their direct knowledge to the topic areas. However, this course has been specifically designed to require no previous knowledge of facilities management.

Benefits of taking the course

  • The ability to study anywhere at times that suit you
  • Study at your own pace, with no deadlines: complete it as quickly or as slowly as you like
  • Use any internet enabled device to study on, including computers, tablets and mobile phones
  • Follow the course easily thanks to interesting, informative modules, which make studying fun
  • A convenient online support system, helping you to stay on track throughout the course
  • A comprehensive curriculum, providing you with the knowledge you need to work in facilities management
  • Earn a certified, recognised diploma
  • An affordable cost

Course Modules/Lessons

Module 1: An Introduction to Successful Facilities Management

  • The definition, purpose and objectives of facilities management in an organisation
  • The differences between in-house and outsourced facilities management
  • The role of facilities management and the value that it can add
  • Important personal attributes, skills and knowledge needed to be a Facilities Manager

Module 2: Managing Space Requirements and Space Planning

  • The definition of space planning and its importance within facilities management
  • How to draw up effective space management guidelines
  • What space utilisation rates are and how to make improvements to them for the benefit of the business
  • Factors to consider when choosing new business premises

Module 3: Managing Workplace Services

  • The definition of hard and soft facilities services
  • The use of Building Management Systems and how they can help you to control services such as heating, lighting, air-conditioning and fire management
  • How to ensure the provision of water and toilet facilities, effective waste disposal, car parking and IT services to the workforce
  • Creating a safe and secure working environment, including the use of CCTV and security personnel

Module 4: Managing Employees and Contractors

  • How to hire specialist contractors and subcontractors
  • The benefits and potential problems of working with contractors
  • The key parts of a contract for services agreement, including important legal clauses
  • Recruiting and working with employees, including their statutory entitlements

Module 5: Leases, Purchasing and Vendor Management

  • Types of commercial leases and licences and key terms associated with each arrangement
  • Purchasing, leasing and renting equipment for your business and how to establish the true cost of purchasing equipment
  • How to draw up an effective purchasing strategy for your business
  • Finding and selecting the most appropriate suppliers and vendors for your business

Module 6: Health and Safety at Work

  • The role of the Health and Safety at Work Act and The Health and Safety Executive in relation to health and safety in the workplace
  • Some statistics regarding accidents at work
  • Your responsibilities in relation to accident reporting and documentation
  • How to prevent accidents at work, including risk assessments, training and the provision of personal protective equipment

Module 7: Co-ordinating Maintenance and Repairs

  • The key stages in the life cycle of assets, with a particular focus on maintenance and operation from a facilities management perspective
  • Different types of maintenance management strategies, including preventative maintenance, risk based maintenance, corrective maintenance and emergency corrective maintenance
  • Information about the Provision and Use of Work Equipment Regulations 1998 (PUWER)
  • Common types of maintenance arrangements for HVAC, lifts and escalators and powered doors and gates

Module 8: Facilities Management Projects

  • A definition of project management and how it can be used effectively within a facilities management setting
  • The five main phases of project management
  • Some common types of facilities management project that you may be involved in
  • Planning your facilities project

Module 9: Managing Costs and Business Continuity Planning

  • The importance of cost control in business and effective ways to manage or reduce your costs
  • Some examples of cost cutting measures that a Facilities Manager might put in place
  • Compiling budgets, balance sheets and asset registers
  • The concept of business continuity and how to draw up a robust business continuity plan

Module 10: The Environment and Corporate Social Responsibility in Facilities Management

  • The characteristics of a sustainable or green business
  • Specific ways to improve the sustainability of your organisation, from recycling to purchasing green products
  • A definition of corporate social responsibility and why it is important
  • How to create an effective corporate social responsibility strategy