Retail Banking Diploma - CPD Accredited - Jobs and Recruitment on, the UK's #1 job site

Retail Banking Diploma – CPD Accredited


Our Retail Banking Diploma has been given the CPD and is the perfect course for anyone looking to work in the Retail Banking sector. Our Retail Banking Diploma follows on from our Payroll and Management Diploma and our Retail Banking Diploma is packed in to 14 modules teaching you everything you need to succeed in this profession. The course can be studied part time and you can become accredited in as little as 20 hours and you can study at your own pace. The comprehensive syllabus is supported by experienced tutors who are there to help you through email. Your qualification will be recognised and can be checked for validity on our dedicated website. More Key features about our Retail Banking Diploma Lifetime Access to your course The price you pay Reed is for the whole course including final exam – no hidden fees CPD certificate upon successful completion Tutor Support Monday – Friday ** When purchasing this course you will be eligible to apply for the XO Student Discount Card!! You can save on brands such as New Look, Disney, ASOS, Hotels, Miss Selfridge , Domino’s and many more.**

SKU: 93780 Category:


Accounting and finance_Finance


Module 1

Introduction to the Concept of Retail Banking


  • Definition of retail banking
  • Brief history of the banking industry in the UK
  • Features and benefits of retail banking
  • Plus much more…

Module 2

Financial Systems and an Overview of Banking Systems


  • Importance and role of financial systems
  • Goals, objectives and products
  • Role of financial instruments
  • Financial markets, capital gains and liquidity
  • Plus much more…

Module 3

Definition of Banks and Different Types of Banking with an Emphasis on Banking Channels


  • Definition of banking and banks
  • Different types of banks
  • Retail, commercial and investment banking
  • Building societies, central banks
  • Plus much more…

Module 4

Job Opportunities and Careers in the Retail Banking Industry


  • Overview of careers and job opportunities in the banking sector
  • Type of Job Roles within the Retail Banking Sector
  • Customer service and operational roles
  • Entry Level Requirements for Customer-Service Roles in Retail Banking
  • Plus much more…

Module 5

Retail Banking Housing Loans and Mortgage Services


  • Unsecured and secured loans, housing loans
  • Mortgage Services; fixed and variable rates
  • Capped, discounted, offset mortgages, mortgage fees
  • Tracker, cashback, and LTV rates
  • Plus much more…

Module 6

Retail Banking Services and Products


  • Current and savings accounts
  • Savings bonds and structured saving products
  • Simple cash, basic, cash ISA accounts
  • Easy access, regular deposit and fixed bonds
  • Plus much more…

Module 7

Understanding the Features of Credit Cards and Debit Cards


  • Introduction to credit and debit cards
  • A brief history of credit cards in the UK
  • What is a credit card and how does it work as a payment mechanism
  • How to calculate APR
  • Plus much more…

Module 8

Retail Banking Services and Operations: Funds Transfer and Remittances


  • Remittances and fund transfers
  • Types of funds transfers
  • Online transfers and Faster Payment Service (FPS)
  • Standing orders and direct debits
  • Plus much more…

Module 9

Financial Services offered by Retail Banks


  • Understanding the role of banks as financial intermediaries
  • Mutual fund investments
  • How mutual funds work, charges, costs
  • ETFs, Gilts and Bond investments offered by retail banks
  • Plus much more…

Module 10

Financial Services offered by Retail Banks – Insurance Products and Bancassurance


  • Understanding ‘bancassurance’ and its emergence in the UK
  • Components of Bancassurance
  • Finance and repayment products
  • Depositor’s credit and overdraft insurance
  • Plus much more…

Module 11

Banking Services in the Retail Sector Part III. Gold, Safekeeping of Valuables, SIPP/Pension Funds, Payment of Utility Bills and Taxes, etc.


  • Gold as foreign exchange, gold ETFs
  • Safety deposit locker facility
  • Payment of council taxes and bills
  • Bacs and CHAPS payments
  • Plus much more…

Module 12

Banking Practices in the Retail Sector Part IV: Customer Relationship Management and Marketing of Banking Services


  • Objectives of customer relationship
  • Link between technology and customer services
  • Key requirements and objectives of an effective customer relationship strategy
  • Features and relevance of relationship banking
  • Plus much more…

Module 13

Islamic Banking Overview, Important Principles, and Benefits


  • Definition and overview of Islamic banking
  • History and evolution of Islamic banking principles
  • Types of contracts under Islamic banking
  • Advantages and relevance of Islamic banking
  • Plus much more…

Module 14

Money Laundering Definition and Techniques, Adverse Effects and Countermeasures


  • What is money laundering and why is it a crime?
  • Different ways in which money can be laundered
  • Why banks are vulnerable to money laundering activities
  • Basel Committee recommendations for bank accounts
  • Plus much more…