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Negotiation Skills – Course


Negotiation Skills Diploma of achievement in Negotiation Skills Level 3. Additional CPD Accredited Negotiation Skills Certificate with 70 CPD points available without extra study. The course comes with easy to understand e-learning study materials. Negotiation skills can be advantageous throughout life. At its heart, negotiation is about influencing outcomes in a manner that ensures maximum benefit or value for you personally. In sales, negotiation works toward closing the deal in a mutually-satisfactory manner. Those who master the art of negotiation are able to make the opposite party believe that they have scored the best deal. When in reality, it’s the seller or business that’ has come out on top. Powerful negotiators influence outcomes to work in their own favour, while carefully ensuring that everyone involved in the deal/sale leaves feeling satisfied. This course is ideally-suited to anyone with an interest in becoming a more capable negotiator. Study a variety of effective negotiation techniques, along with how to handle objections and avoid dead-ends. Learn how to influence and persuade without crossing the line into pushiness, with the ultimate goal of closing more sales. A complete dependence on capable leadership is one of few things every organisation has in common. In the absence of talented leadership, the workforce – and by extension the entire business – cannot achieve its full potential. Management and leadership are two very different concepts, though are intrinsically interconnected. For an organisation to perform at its best, a strategic combination of both Negotiation Skills is required. It’s one thing to master the art of effective delegation, instruction and supervision. It’s something else entirely to inspire a workforce to achieve more by setting a strong example. To become a talented manager and an inspiring leader is to enjoy extraordinary career prospects worldwide. Negotiation Skills We pride ourselves in offering a flexible, accessible alternative to traditional classroom studies. Sign up for this Level 3 Certificate in Negotiation Skills and gain access to the following benefits: Unbeatable value for money, with all digital textbooks, course materials and general learning resources included in the purchase price. 24/7 access to our exclusive digital learning platform for total flexibility and convenience. The backing of our extensive student support team and your own personally-assigned tutor. No deadlines, time restrictions, final exams or entry-requirements to worry about – the web’s most accessible distance learning programmes. The chance to enrich your CV and career prospects with an endorsed Level 3 Certificate in Negotiation Skills . Learning Objectives This high-quality course has been designed to help ambitious candidates take the most important step in their lifelong career journey. Assuming a leadership position for the first time can be exciting and intimidating in equal measures. Taking charge of a team or business of any size means shouldering responsibility and accountability at a much higher level. This Level 3 Certificate in Negotiation Skills will help candidates deal with the various challenges that accompany entry-level leadership positions in an organisational setting. Upon completion of the course, candidates will benefit from the skills, knowledge and confidence needed to step into a leadership position for the first time. Over the course of ten detailed modules, learners study the qualities and characteristics of the effective leader. The differences between Leadership & Management are also examined, along with an organisation’s reliance on both. The process of developing a high-performance team is also discussed, alongside effective employee motivation strategies, the value of strong interpersonal communication skills and the art of providing constructive feedback. Key skills, talents and knowledge picked up along the way include: A detailed understanding of the true value of leadership How management and leadership are different yet equally important The relationship between employee motivation and performance Professional-level communication skills The characteristics and qualities of the effective negotiation skills Feedback gathering and effective employee interview skills The difference between delegation and leading by example Techniques for developing a high-performance team The confidence to step into a leadership role

SKU: 97513 Category:


Management_Leadership & management_Negotiation Skills


Negotiation Skills

This Course Consists of the following units:

Unit 1 – The Characteristics of a Successful Negotiator

This unit covers the following key topics:

  • What is Negotiation?
  • Types of Negotiation
  • Positional Bargaining
  • Principled Negotiating

Unit 2 – Preparing For Negotiations

This unit covers the following key topics:

  • Managing Your Fear
  • Personal Preparation
  • Identify your WAP.

Unit 3 – The Negotiation Process

This unit covers the following key topics:

  • Making the Right Impression
  • Getting Off to a Good Start
  • Exchanging Information
  • The Bargaining Stage

Unit 4 – Developing Persuasion & Influencing Skills

This module covers the following topics:

  • Steps in the Persuasion Process
  • Giving Credit

Unit 5 – Developing Communication Skills

This module covers the following topics:

  • Asking Questions
  • Probing
  • Listening Skills
  • Scoring
  • Interpretation

Unit 6 – Assertiveness and Self Confidence

This module covers the following topics:

  • Defining Self-Esteem
  • Origins of Low Self-Esteem
  • Improving Self-Esteem
  • Building Self-Esteem

Unit 7 – Negotiation Tactics To Closing A Better Deal

This module covers the following topics:

  • Handling Objections
  • Closing the Sale
  • The Changing Customer
  • What the Customer Wants

Course Benefits:

  • Full Tutor Support
  • Self paced, no fixed schedules
  • Available to students anywhere in the world
  • 24/7 Access to the LMS ( Learning Management System )
  • Easy to understand quality e-learning study materials

Course Material

All course materials are included in the course price. All your study material will be available on our learning management system for which you will get access once you are enrolled. The material can be downloaded and printed as well.

Our distance learning course materials are specially written for home study and contain a wealth of knowledge in easy to understand language. We use variety of media to help you learn. Your course may use any of the following different media which you can use from home or where ever you choose to study:

  • Online course materials
  • Question papers
  • Additional Supporting Material
  • Useful Links

Course assessment

You will be continually assessed throughout the course. Your assignment will be marked by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor to discuss the feedback.

Tutor Support

When you enrol on a course with Brentwood Open Learning College you are allocated your personal tutor. Tutor’s help and support will be available throughout your studies with the college. He/she will assess your work and will provide you with regular feedback on your progress.