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Assertiveness Skills


Follow your dreams by enrolling on the Assertiveness Skills course today and develop the experience, skills and knowledge you need to enhance your professional development. Assertiveness Skills will help you arm yourself with the qualities you need to work towards your dream job. Study the Assertiveness Skills training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Assertiveness Skills course will allow you to enhance your CV, impress potential employers, and stand out from the crowd. This Assertiveness Skills course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Assertiveness Skills course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Assertiveness Skills course, to ensure you are supported every step of the way. Get a free e-certificate as proof of your Assertiveness Skills course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Assertiveness Skills course. The Assertiveness Skills course is designed by industry experts and is tailored to help you learn new skills with ease. The Assertiveness Skills is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Assertiveness Skills when it suits you. Access the Assertiveness Skills course modules from any internet-enabled device, including computers, tablets, and smartphones. The Assertiveness Skills course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Assertiveness Skills now and start learning instantly! What You Get Out Of Studying Assertiveness Skills With Janets Free PDF certificate upon successful completion of the Assertiveness Skills Full one-year access to Assertiveness Skills Course materials Instant assessment results with the Assertiveness Skills No hidden fees with the Assertiveness Skills Full tutor support available from Monday to Friday with the Assertiveness Skills Study the Assertiveness Skills at your own pace Benefit from instant feedback through mock exams and multiple-choice assessments Gain a complete understanding of Assertiveness Skills Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams with the Assertiveness Skills Study the Assertiveness Skills in your own time through your computer, tablet or mobile device Improve your chance of gaining professional skills and better earning potential by completing the Assertiveness Skills

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The Assertiveness Skills training course is delivered through Janets’ online learning platform. Access the Assertiveness Skills content from any internet-enabled device whenever or wherever you want to. The Assertiveness Skills course has no formal teaching deadlines, meaning you are free to complete the course at your own pace.

Assertiveness Skills Course Curriculum:

**Assertiveness Skills Course – CPD Accredited**

Module 1: Double Your Assertiveness, Confidence & Communication Skills

  • What You Will Learn
  • What Is Assertiveness Part 1
  • What Is Assertiveness Part 2
  • Your Rights And Beliefs
  • Assertive Body Language
  • Assertiveness Feedback Cards
  • Express Yourself: Speak Up, Share Your Ideas & Opinions, Express W
  • Provide Helpful Feedback To Others
  • Receive Negative Feedback, React & Defend Yourself When Criticized
  • Learn To Say No
  • Deal With Conflicts, Deal With Confrontation, Challenging Situations
  • Reduce Negative Emotions & Discomfort When Talking To People

Module 2: What Does Self-Confidence Mean To You?

  • What is Assertiveness?
  • What is Self-Confidence?
  • The Four Styles

Module 3: Obstacles to Our Goals

  • Types of Negative Thinking
  • Case Study
  • Personal Application

Module 4: Communication Skills

  • Listening and Hearing; They Aren’t the Same Thing
  • Asking Questions
  • Body Language

Module 5: The Importance of Goal Setting

  • Why Goal Setting is Important
  • Setting SMART Goals
  • Our Challenge to You

Module 6: Feeling the Part

  • Identifying Your Worth
  • Creating Positive Self-Talk
  • Identifying and Addressing Strengths and Weaknesses

Module 7: Looking the Part

  • The Importance of Appearance
  • The Role of Body Language
  • First Impressions Count

Module 8: Sounding the Part

  • It’s How You Say It
  • Sounding Confident
  • Using “I” Messages

Module 9: Powerful Presentations

  • What to Do When You’re on the Spot
  • Using STAR to Make Your Case

Module 10: Coping Techniques

  • Building Rapport
  • Expressing Disagreement
  • Coming to Consensus

Module 11: Dealing with Difficult Behavior

  • Dealing with Difficult Situations
  • Key Tactics

Method of Assessment

To successfully complete the Assertiveness Skills course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Assertiveness Skills course. After successfully passing the Assertiveness Skills course exam, you will be able to apply for a CPD-accredited certificate as proof of your Assertiveness Skills qualification.


All students who successfully complete the Assertiveness Skills course can instantly download their free e-certificate. You can also purchase a hard copy of the Assertiveness Skills course certificate, which will be delivered by post for £9.99.