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Duty of Care

£14.93

A duty of care is the requirement that all health and social care professionals, and organisations providing health and care services, must put the interests of service users first. Working in the health and social care sector involves working with lots of different people with a variety of needs, dependencies, backgrounds and wishes. Duty of care is a big part of health and safety, this can be used in many professions from Adult Nursing, Salons, managers, assistant managers to the secretary at front of house. Everyone has a duty of care. As a care worker, you have a duty of care towards all the people you are involved with, during your working hours. This means you have to employ a reasonable level of care, to ensure they are kept safe from harm, abuse and injury. This course will give you an introduction to the concept of duty of care, cover how duty of care affects your work, what to do if you come across a duty of care dilemma and where to go for support or advice along with some practical examples of duty of care situations. Learning Overview Understand the main implications of duty of care in the workplace Identify some common duty of care dilemmas that managers face Apply a person-centred approach when managing teams and individuals Resolve workplace dilemmas and deal with complains promptly and professionally Promote the wellbeing, health and safety of all staff members Understand the needs of your team and employees

SKU: 272183 Category:

Description

Personal development

Description

This course will give you an introduction to the concept of duty of care, cover how duty of care affects your work, what to do if you come across a duty of care dilemma and where to go for support or advice along with some practical examples of duty of care situations.

1: The Course Structure

2: The Implications of Duty of Care

3: How Duty of Care Affects Your Work

4: Duty of Care Dilemmas

5: Resolving Dilemmas: Support and Advice

6: How to Respond to Complaints