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Tourism Management Level 5


Tourism Management Advanced Diploma Level 5 Certificate of achievement in Tourism Management Advanced Diploma Level 5. Additional CPD Accredited Certificate with 120 CPD points available with no extra study. The course comes with easy to understand e-learning study materials. Endorsed Tourism Management Certificate of Achievement.There is a global demand for highly qualified professional Tourism Management practitioners. In this Tourism Management course, learners are taught the concepts of tourism products and services, managing tour operations, Travel & Tourism system, quality management and customer care, marketing in travel and tourism, human resource management, transport and environment, crisis management, transport management to mention but a few. This Tourism Management course is well loved by learners for so many reasons- it is 100% self-paced; learners will have the capacity to study at their own time, pace and location. Once they sign up for this Tourism Management course, they will never be constrained by any form of time restrictions or imposed deadlines.

SKU: 227157 Category:


Travel & tourism


Tourism Management Advanced Diploma Level 5

Tourism Management – Course Benefits

This is a great Tourism Management course that will expand the learners’ career prospects in the Travel & Tourism. Learners will enjoy many great benefits namely:

  • They are not constrained by any form of time restrictions, imposed deadlines or fixed schedules; they can start and complete the program at their suitable time.
  • The one-off payment covers high quality lectures, key supporting documents, online assessments and professional tutor support from start to finish.
  • Learners will have 24/7 access to the exclusive learning platform
  • Great opportunity to earn a certificate from a registered awarding body.
  • This course is designed to provide the learner with all the necessary theoretical and practical assistance they need to build an amazing career in the travel and tourism market.

Once learners register for this Tourism Management course, they are assigned a professional tutor who will guide them at every step of the process from start to finish. This Tourism Management course is designed to take learners’ travel and tourism career to the next level of excellence.

Tourism Management – Learning Objectives

Our most advanced Tourism Management has been designed for both newcomers to the industry and those in pursuit of promotion. With no specific prior education or experience required, course content begins with the basics and gradually introduces the more intensive and complex travel industry issues.

Along with an overview of the mechanics of the contemporary Travel & tourism industry, learners explore the various roles and responsibilities of its primary participants at every level. A variety of travel challenges are opportunities are explored, along with destination consideration, the importance of environmental awareness and the creation of competitive tourism products. Explore the essential HR and marketing elements of travel & tourism operations, along with the steps required to establish and manage an independent travel and tourism organisation.

Upon successful completion of this Tourism Management course, you will benefit from an array of new skills, talents and knowledge including:

  • A comprehensive overview of the contemporary travel and tourism industry
  • How the industry has evolved and developed over recent years
  • The essential features that make up quality travel and tourism products
  • What it takes to deliver superior customer service for every client
  • How to effectively plan and manage national and international tour operations
  • The importance of effective marketing in travel and tourism
  • Essential human resource management issues and responsibilities
  • Consideration of transportations options and logistics
  • The importance of sustainable tourism and environmental awareness
  • Crisis management, PR and public awareness in travel and tourism
  • The basics of establishing and running a successful travel business

Tourism Management – Course Outline

This intensive yet digestible Diploma in Travel and Tourism is delivered across 12 modules – each concluding with an online assessment to verify your acquired knowledge and competencies. Your assigned tutor will provide you with comprehensive support at all times, in order to assist with your successful completion of each unit.

Module 1 – Introduction: Travel & Tourism

This module covers the following topics:

  • Leisure Tourism
  • Business Tourism
  • Differences between Business Travel and Leisure Travel
  • Visiting Friends and Relatives (VFR)
  • Motivating Factors – Wanting to Travel
  • The Development of Leisure Travel

Module 2 – Quality Standards in Tourism Services

This module covers the following topics:

  • The Marketing Mix
  • The Components of the Tourism Product
  • The Product Life Cycle

Module 3 – Basic Components of Tourism

This module covers the following topics:

  • Organisers and Retailers
  • Tour Operators
  • Travel Management Services
  • Information Technology and The Travel Trade

Module 4 – Travel and Tourism Operations Management

This module covers the following topics:

  • Transportation Reservations
  • Finding a Reputable Agent

Module 5 – Marketing & Sales in Travel and Tourism

This module covers the following topics:

  • A Marketing Strategy
  • The GTA’s Marketing Role
  • Printed and Audiovisual Material
  • Travel and Agency Familiarisation Trips

Module 6 – The Role of Customer Satisfaction in the Quality Management Systems

This module covers the following topics:

  • The Concept of Quality Management In Services
  • Quality Management in Tourism
  • Caring For Customers in Tourism

Module 7 – What is Human Resource Management (HRM)?

This module covers the following topics:

  • The Importance of Human Resources
  • The Human Resources Development Strategy
  • A National Council for Tourism Education and Training
  • Linking Types and Levels of Training

Module 8 – Transportation Management System

This module covers the following topics:

  • Changes in Transportation
  • Transport Principles
  • Comparing Different Forms of Land Travel

Module 9 – Effect of Transportation on Environment

This module covers the following topics:

  • Issues In Transport Management
  • Transport and Environment

Module 10 – Crisis Management – Need and its Features

This module covers the following topics:

  • Following a Crisis: Restoring Tourist Confidence
  • Putting a Communications Strategy in Place
  • Prepare A Crisis Management Plan

Module 11 – Design and Implementation of Public Awareness Programmes

This module covers the following topics:

  • The Role of Public Awareness
  • Local Community Involvement
  • The Role of a Local Community Tourism Action Group
  • Relations with the Press

Module 12 – Benefit of Sustainable Development of Tourism

This module covers the following topics:

  • Sustainable Development
  • Sustainable Tourism and Development