CPD Online College
Showing all 11 results
Our Customer Service Skills will help you gain a greater understanding on how to anticipate reactions and expectations from customers and acknowledge that some customers can be tricky and in these situations you will learn the best techniques in order to stay professional and calm.
In our Data Protection in Schools course you gain more knowledge around GDPR and that it sets out high standards for consent, you will learn the five different elements that GDPR outlines which must be taken into account when an individual is considering giving consent.
Our equality and diversity course is perfect for managers and supervisors to help make sure that they put the best practice into place in the working environment. Equality and diversity training helps to reduce the occurrence of discrimination and to make sure everyone from any walk of life is ...
This Health and Safety Level 2 course is designed for anyone looking for a general background knowledge of health and safety in the workplace. The course covers a wide variety of health and safety practice including ergonomics, COSSH, fire, electricity, working at height, noise and vibration.
Our Office Health and Safety course will help you gain a greater understanding on the importance of health and safety, as it prevents workers and others from being injured or being made ill while they are work. You will learn the three main reasons that employers should manage health ...
Studying our Safer Recruitment course will give you the information you need to know when advertising jobs, doing interviews and taking on new employees in a setting with children and young people. The course covers the legislation and policies needed to ensure child protection.
GDPR is something that all businesses should have knowledge on, this legislation is fairly new and only came into effect in May 2018. This course will look at the key principles of GDPR and what the aims of the legislation are. It will look at the legal responsibilities that ...
This course will highlight everything you need to know regarding how employees should be supported at work and the overall concepts of mental health and well-being and what specific aspects of well-being an individual should maintain in order to prevent the onset of a mental health problem.