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Regiment Training Group

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Acts of bribery and corrupt business practices are still an all to common part of business to business activity in the UK and Worldwide. Inducements can range from small 'facilitation payments' to gifts worth millions of pounds. Acts of bribery and corrupt business practices are ...
£14.93
Behavioural safety training is also about creating leaders that lead by example, that listen to and encourage staff, have clear objectives and outcomes and that put processes into place that support the front line staff for whom they are responsible. Approved by IIRSM This course defines behavioural ...
£14.93
The Confederation of British Industry estimates that the cost of workplace conflict is around ?33 Billion each year. It also estimates that up to 20% of leaders time is spent dealing with conflict and then there are the intangible costs such as reduction in loyalty, commitment, motivation, teamwork ...
£14.93
Customer service is the provision of service to customers before, during, and after a purchase. The perception of success of such interactions is dependent on employees
£14.93
Developing Teamwork is all about building stronger relationships within your team by getting to know each other better and creating the foundations for an exceptionally high performing group of people. This course explains in detail what team working is and covers some of the basic principles for ...
£14.93
Your employer could start formal disciplinary action against you if they have concerns about your work, conduct or absence. Before taking formal disciplinary action or dismissing you, your employer may try to raise the matter informally with you. However, they can go straight to their formal disciplinary ...
£14.93
As an employer, you must protect your workers from the health risks of working with display screen equipment (DSE), such as PCs, laptops, tablets and smartphones. The Health and Safety (Display Screen Equipment) Regulations apply to workers who use DSE daily, for an hour or more at ...
£14.93
A duty of care is the requirement that all health and social care professionals, and organisations providing health and care services, must put the interests of service users first. Working in the health and social care sector involves working with lots of different people with a variety of ...
£14.93
Effective delegation is an essential skill to learn if you want to be an effective manager. After all, the best managers don’t strive to be super-heroes. Instead, they are exceptional at picking good people to do what they need to have done, and then letting them get on ...
£14.93
We’ve all heard and used the words ‘equality’ and ‘diversity’ before but what do they actually mean and how do they affect you as an employer or employee? Well if you take the words on their own they are actually quite different, equality is the state of ...
£13.93
Facebook is the world’s largest social network. With over a billion users it’s very likely that a proportion of your target customer audience will have a Facebook account. In the ‘Social Media for Business’ course you’ll have been encouraged to research and investigate the preferred social media ...
£14.93
The General Data Protection Regulation (GDPR) is designed to strengthen and unify the principles of data protection for all individuals within the European Union and the European Economic Area. The GDPR is an incredibly important change to data privacy regulations so understanding its correct implementation is vital ...
£14.93